Post questions, follow discussions and share your knowledge in the Community. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. You can also get support from other users in our Community forum, or get help by selecting Contact Support below: If you're still having problems with signing in, read When you can't sign in to your Microsoft account. Cant log in to hotmail microsoft onedrive mac password#On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. But, if possible I'd like to restore my previous workflow using the OneDrive app.If automatically signs you in, turn off automatic sign in. Fonts/Microsoft Sans - This is what I'm doing now - accessing OneDrive online - through Safari. Spotlight/Microsoft Office.mdimporter/Contents/Resources/Microsoft Office.rsrc Spotlight/Microsoft Office.mdimporter/Contents/MacOS/Microsoft Office A quick search for "*microsoft*" in the /Library folder reveals: Relaunch OneDrive, enter your username and password, and check if the issue is gone now. Select and remove all the OneDrive entries one by one. Scroll down and locate your OneDrive credentials (OneDrive Cached Credential). I did not think to check the /Library folder and therefore have not changed or deleted anything in the /Library folder. Navigate to User Accounts, and select the Credential Manager. I deleted anything with the word "microsoft" in the ~/Library folder with the exception of ~/Library/Parallels/ - but this, it is assumed, is only used by my virtual machines. Cant log in to hotmail microsoft onedrive mac software#This software can be downloaded through the Apple App Store. I'm signing into the the OneDrive software installed onto my MacBook. I don't have Microsoft Word (or similar office products) installed on this machine - my MacBook. Cant log in to hotmail microsoft onedrive mac windows#Hope someone can help - The only Microsoft software that I am aware of is 1) Windows Remote Desktop and 2) One Drive. I've got a MacBook running macOS High Sierra. Neither am I - which is why I'm here posting. But, to be honest, I feel that the Microsoft support person just wasn't experienced enough to really troubleshoot this issue. Microsoft eventually blamed macOS as the root cause of the problem - recommending calling Apple ( which I haven't done yet). Nothing ever worked.Īt one point I caved in and called Microsoft - but they could only offer what I had already tried multiple times. In between uninstalls/reinstalls I'd also delete anything relevant in the keychain - and also in the Library directory ( stuff such as /Users//Library/Containers/-mac). So, next I uninstalled and reinstalled the OneDrive app ( downloadable through the Apple App Store). The email can't be removed by conventional methods (mouse/keyboard). I can see the old email, but I can't change the old email to the new email. The old email from the old account is unremovable - and already filled into the email field. I'm effectively signed out of OneDrive - but what happens is that when I click on the OneDrive icon - a screen comes up requesting an email and password. But, the problem is I cannot completely remove the old account. So, basically, this falls into the category of switching OneDrive accounts. I've got this round-and-round situation going on.
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